The Initial meeting
	Every journey has a starting point, and this is where ours will begin with us. You can show us the spaces to be remodeled and describe to us what you have in mind. We will bring along some examples of our work we have completed for other clients, we will go over our references, license and insurance and get to know each other a bit.
	Information Gathering
	During the initial meeting we will be asking a lot of questions and also do a lot of listening. Suggestions, options and alternatives based on listening to your unique projects goals and challenges will be given. These suggestions will be based upon your budget considerations, your key objectives and trying to find the best solutions  that maximizes not only your return on investment but will maximize your enjoyment and use of the finished project.
	Solutions & Presentations
	Depending on the complexity of the project we may need to schedule this as a follow-up meeting due to some research or gathering of material costs and information required to complete an accurate budget. On smaller and less complex projects we are able to present you with a solution and budget at the same time as the initial meeting.   A complete solution will be presented for your approval in the form of what is called  the “Scope of Work”. These documents list in writing exactly what will be done, what products and what materials will be used and associated costs. Also, just as important, these documents explain what we will supply and be responsible for and in some case what you might supply and be responsible for. We try to be as detailed as you like so there is no confusion and you can be completely comfortable, knowing there will be no surprises. A budget, a timeline for completion of your project and a tentative starting date will all be discussed during this time.
	Agreements & Responsibilities
	Once we have an acceptable solution and budget established an agreement can be signed and a deposit will be collected. You will be provided with the tools needed to make your selections of materials and/or products going into your project. This may include product tear sheets, website addresses and names and addresses of showrooms to visit. For example for tile selections we provide you with a “Tile Schedule” which lists every piece of tile and the quantities required for your project, it also includes our grout selection kit to take with your to the tile showroom and any other items you might find useful in helping you make the selection process easy and hassle free.
	Organizing
	Before the actual start of your project we will be organizing and gathering all products, materials and permits that will be required. Our objective is to have absolutely everything in order before construction begins, so that once it does, everything proceeds smoothly and without delays. We don’t mind taking a little extra time to ensure we get it right the first time.  We spend a lot of time pre-planning your project before it ever even starts. Making sure everything is in place before we begin ensures your project runs smoothly, on time and on budget.
	Construction Starts
	You project begins!  Demolition takes place, out with the old and in with the new.  Your bathroom begins to transform from the ugly duckling to the beautiful swan. We have high standards, and believe in aiming high and always trying to exceed your expectations. Each day begins on time and you won’t find us jumping back and forth every few days between your job and someone else’s, once we start your project we want to be there until it is done.  Not only will you see real progress, but this helps minimizes the time you are forced to live in a dusty construction site. Since I am on your job everyday when you have questions you simply talk directly to me, nothing gets lost in translation.
	Construction is Complete
	Your project is done! Everything has been installed and checked to make sure it is working properly. We do a final cleaning of the area, removing dust and dirt and leave your bathroom ready to use. Now is the time you will do your final walk-through and inspection. When you are completely satisfied the project is complete.
	Project is Finished
	Our final meeting, the only think left to do is thank you for using our services and fill out your warranty and collect your final payment.